Question

Q1. Read the following passage carefully:
In talking with people don‘t begin by discussing the things on which you differ. Begin by emphasizing the things on which you agree. Keep emphasizing, If possible, that you are both striving for the same end and your only difference is one of method and not of purpose. Get the other people saying ―Yes, Yes‖, at the outset. Keep him, if possible, fromsaying ‘No’. A ‘No‘ response is a most difficult handicap to overcome. When aperson has said ‘No’, all his pride of personality demands that he remainsconsistent with himself. He may later feel that the ‘No’ was ill-advised;Nevertheless, there is his precious pride to consider. Once having said a thing, hemust stick to it. Hence it is of the very greatest importance that we start a person inthe affirmativedirection. A skillful speaker gets at the outset a number of ‘Yes’ responses. He has thereby setthe psychological processes of his listeners moving in the affirmat

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