Q1)What is an important factor to consider in regards to effective communication?
a)Haning fun
b)verbal cues
c)Working independently
d)Answerin only when spoken to
Q2)Which of the following can be done to improve your communicanion skills?
a)Be a good listener
b)Keep your emotions and stress in check
c)Understan and empathize with others
d)All answers are correct
Q3)Jack,the manager of a bicycle shop,is having trouble motivating his employees.He is not very understanding or empathetic,morale is law.What should Brod,the owner,do to improve the situation?
a)Fire Jack
b)send Jack to emotional intelligence training.
c)Transfer Jack to another store.
d)Leave Jack alone and hope for the best.
Q4)Having you student give a presentation is greater way to help them work on a particular skill.Which skill is it?
a)Reading
b)writing
c)speaking
d)Listening
Q5)Ateacher asks several students to enlighten the rest of the class on something that they written.Which skill is being procticed here?
a)Reading
b)writing
c)Speaking
d)Listening
Q6)Why is it important to have a good communication skill?
Q7)How does verbal communication differ from non-verbal communication?
Q8)Justify how effective communication helps in decision making?
Q9)What is meant by communication cycle?
Q10)Explain two functions of communication.
Answers
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Answer:
1. b)verbal cues
2. d) all answers are correct
3. b) send jack to emotional training
4.d) listening
5.c) speaking
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