Q2. How can one respond to
customer appropriately?
Answers
Answered by
2
Answer:
Overarching principles for communicating with customers
Be open and honest. ...
Be grateful for their effort. ...
Be courteous, not scripted. ...
Don't make promises you can't keep. ...
Show understanding. ...
Find their real need. ...
Offer workarounds. ...
Give an honest explanation.
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