Question

Q34. Smita has been working as an assistant manager with ‘Johnson Enterprises' for the last
10 years. She was very popular among the colleagues because of a commitment and
dedication towards the work. When the senior manager to her retired, all her colleagues
thought that now Smita would be promoted. But to everyone's surprise the vacant post
was filled by an outsider Mrs Rita. Smita felt demoralized and her performance started
declining. She would abstain herself often and could not meet the targets.
Mrs Rita was a good leader who would not only instruct her subordinates but would also
guide and inspire them. She noticed Smita's behaviour and felt that her performance
could be improved. She started involving Smita in decision-making issues related to the
organisation and made her a part of high-level joint management committee. Smita was
now punctual in office and her performance started improving.
(a) Identify the function of management being performed by Rita
(b) Name the element of the above function of management which helped Rita to improve
Smita's behaviour.
(c) State any three features of the element identified in (ii) above.​

Answer 1

Answer: a) This type of management is called Workplace democracy .

 b) The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. The manager is responsible for overseeing and leading the work of a group of people in many instances.

c) Workplace democracy is implemented in a variety of ways, dependent on the size, culture, and other variables of an organization. Workplace democracy can be anything from direct democracy to employers asking opinions of employees without taking into consideration their beliefs and opinions.

Explanation:

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