Question

Q7: An inbound call of credit card
consists of services, enquiry or
requests types of calls. *
O TRUE
O False​

Answer 1

Answer:

True

Explanation:

An inbound call center receives incoming calls from customers. Support teams typically monitor inbound centers since the calls tend to come from existing customers with issues or questions. An outbound call center, on the other hand, makes outgoing calls to shoppers.