Question

Q8. Assume you are a customer service agent and you have the below query where you need to resolve using email as a channel.  How you will resolve the case? Query:  I am unhappy and simply frustrated with your company; today I received the replacement photo book order but again in damage condition and since this has happened twice in a row so I think will have no Photobook to present my son on his birthday which is in next weekweek​

Answer 1

Answer:

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Explanation:

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