Question

Quality is Confirmance to requirements. This definition is given by
​

Answer 1

Explanation:

••••••••♥♦One of the leading advocates for quality was Philip Crosby.•••••••♥♦

•••••••♥♦ PLEASE MARK ME AS BRAINLIEST AND FOLLOW ME PLEASE•••••••♥♦

Answer 2

Answer:

Philip Crosby was one of the leading defenders of excellence. In the 1970s, he said that "quality is free" since it was less expensive to do something well the first time than to modify it afterward. Quality, according to Crosby, is "conformance to standards."

Explanation:

What do you understand by quality:

Quality meaning in Hindi is - Quality, Quality means customer satisfaction. “Quality is customer satisfaction” refers to how good an item is in itself and that it fully meets the quality standards.

importance and characteristics of quality:

• A product or service's quality is the sum of all the features and qualities that have an impact on how well it can meet certain demands. Quality is an inherent or distinctive trait, a level or grade of excellence. (American Society for Quality)
• Systems are created using quality control and quality engineering to make sure that goods and services are provided according to client specifications.
• In order to produce and create goods or services that meet or exceed the expectations of customers, the engineering and manufacturing division known as quality control performs reliability and failure testing.