Question

Ques:01: How can a company
overcome the problem of gathering internal data for research purposes when it is usually scattered widely
across the organization? Do you think that Customer Relationship management (CRM) can solve this
problem? If yes then how?​

Answer 1

Answer:

IEEE developed IEEE DataPort to provide a global data platform that fully supports Open Data initiatives and gives individuals and institutions the opportunity to manage, share, access and store research data indefinitely. Open Access datasets up to 2TB can be uploaded to IEEE DataPort through an easy-to-use web-based platform and all Open Access datasets are accessible at no cost to all IEEE DataPort users.

In addition, all IEEE DataPort users can download Open Access datasets, access the datasets in the AWS S3 cloud, and copy, analyze, or use it for any other purpose under a CCBY license. Datasets in IEEE DataPort that are used must be cited of course and IEEE DataPort assists users by providing proper citations in multiple formats.

Right now, individuals can use the promotion code OPENACCESS1 on IEEE DataPort to upload an Open Access dataset at no cost.

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Institutions can join the IEEE DataPort community, support their Open Data initiatives, and provide an opportunity for all of their members, faculty, and researchers to upload datasets as Open Access. Become an institutional member today by clicking below.

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Uploading datasets as Open Access helps both individuals and institutions meet funding agency requirements and helps ensure compliance with data requirements to help secure future research funding Uploading Open Access datasets on IEEE DataPort also:

Supports research reproducibility

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Enables the data to be linked to a published paper

Helps gain citations for your research

Enables your ability to receive and share feedback with other researchers.

IEEE DataPort is committed to the IEEE mission of Advancing Technology for Humanity and you are supporting that mission when you upload datasets to IEEE DataPort on an Open Access basis.

Answer 2

Internal data is data retrieved from inside the company to make decisions for successful operations.

Explanation:

• Yes. customer relationship management can overcome that because it allows a company consider the needs of potential customers and gather all the details needed to ensure that consumers can be fulfilled in future.
• CRM is a mix of processes, techniques and tools used by organizations to track and evaluate customer experiences and data over the customer life cycle to improve "customer service relations" and to boost customer engagement and drive growth in revenue..
• CRM systems are able to collect customer data over multiple channels and touch points between the consumer and the corporation, including company websites , emails, live chats, direct mail, social media, & marketing materials. CRM systems can also include customer-focused data on the personal information, the acquisition history, expectations & concerns of customers.
• Customer Data Management (CDM) can help address internal data collection issues by storing, arranging, and evaluating data on clients: acquisition, retention, customer satisfaction rates, customer engagement and contact techniques, increasing data quality and greater revenue.

To know more

Acquiring and retaining in CRM cycle helps in .

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