Question

QUESTION 2
Pick the best fit.
Understanding the relationship between overall service and
is important, but it is perhaps more useful to managers
to identify their specific drivers. a. Value; profitability b. Quality; efficiency c. Quality; effectiveness d. Quality, profitability e.
Efficiency: profitability
O 1.a is correct
2.b is correct
3.c is correct
4.d is correct
5.e is correct​

Answer 1

Explanation:

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