Question

Question No. 2
• What is the major content of an
Adjustment letter?
Answer​

Answer 1

Answer:

This letter informs the customer either acceptance or rejection of their complaints and claims. Acceptance of the claims may take different forms such as simply regretting the mistakes, or making a correction to the mistakes through the payment of compensation.

Answer 2

Answer:

The scope of an adjustment letter should reiterate the relevant facts of a claim, accept responsibility for an error or defect, and offer an apology. It should provide the reader with an exact description, including dates, times and places that corrective actions will take place.

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