question: Write down the total number of steps (in number) of the flow chart shown. * (1 Point) Lamp doesnt work No Lamp plugged in? Plug in lamp Yes Yes Bulb burned out? Replace bulb No Repair lamp 25
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Here follows a brief description of the basic set of Total Quality Management tools. They are:
Pareto Principle
Scatter Plots
Control Charts
Flow Charts
Cause and Effect , Fishbone, Ishikawa Diagram
Histogram or Bar Graph
Check Lists
Check Sheets
Pareto Principle
The Pareto principle suggests that most effects come from relatively few causes. In quantitative terms: 80% of the problems come from 20% of the causes (machines, raw materials, operators etc.); 80% of the wealth is owned by 20% of the people etc. Therefore effort aimed at the right 20% can solve 80% of the problems. Double (back to back) Pareto charts can be used to compare 'before and after' situations. General use, to decide where to apply initial effort for maximum effect.
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