Raghav's parents went on a shopping spree during Diwali holidays. They bought many branded products
its light went off, its cooling decreased and handle also became loose. Raghav's father called up the famous
Value Based Question
store “Troma" to complain about the refrigerator but the manager refused to listen. He argued that they
are busy due to festive rush. They should call after a week. They were not ready to take any action.
What should Raghav's parents do now?
How can they get their problem resolved?
What legal action can be taken against the dealer?
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IF THEY ARE FIILLING CHEATED, BY THE SHOPKEEPER AND WSNT TO COMPLAIN, THEY SHOULD WRITE AN APPPLICATION, ATTACH CASH MEMU, WARENTEE AND GARENTEE CARD AND SUBMIT IT TO THE DISTRICT CONSUMER COURT.
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