Question

Read the extract and answer the questions:
Customer Service Rep: Yes, but remember that you have only the
base programme. You need to begin connecting to other HEARTS
order to get the upgrades.
11. What should the customer remember?
12.Why should she begin to connecting other HEARTS ?​

Answer 1

Answer:

11.that she has only the base programme and she needs to begin connecting to other HEARTS in order to get the upgrades.

12.She should begin to connecting other HEARTS so in order to get the upgrades.

Hope it helps you