Question

Read the following conversation between the receptionist and a visitor and answer the questions

Receptionist: Good morning, Pine Trees Hotel. How can I help you?
Customer: Hello, I would like to book a room from September 26 to September 28.
Receptionist: What kind of a room would you like?
Customer: I would like a double room, please.
Receptionist: Please hold on, I will check. I am afraid, only a single room is available. Tomorrow we will have a double room.
Customer: OK, that will do. How much for a single one?
Receptionist: Four thousand rupees including GST.
Customer: Are meals included in that price?
Receptionist: Yes, breakfast and dinner are included and are served in the dining hall.
Customer: That's great! Book a single room for tonight and a double room for tomorrow.
Receptionist: Could you give me your credit card details to book your room?
Q1 Why did the customer call in the Pine Trees Hotel?
a) to arrange a party
b) to book a room
c) to fix a business meeting
d) to book a table for dinner

Q2 The customer was looking for a _______.
a) single room
b) banquet room
c) double room
d) all of the above

Q3 When will the customer get a double room?
a) on that day
b) the next day
c) after a week
d) after two days

Q4 What other services will be provided to the customer?
a) car rental service
b) doctor on call
c) courier service
d) meal
Q5 . How can the customer pay for the rooms?
a) by giving bank account details
b) by giving credit card details
c) by cash payment
d) by online transaction



ANSWER ALL SO, I MARK YOU ....B...R...A...I...N...L...I...S...T​

Answer 1

Answer:

1. B to book a room

2. C double room

3. B the next day

4. D meal

5. B by giving credit card details

Answer 2

Explanation:

1) b) to book a room

2) c) double room

3) b) the next day

4) d) meal

5) b) by giving credit card details