Question

 Read the following extracts and answer the questions given below them. [05]

Customer Service, Rep. : Can you install LOVE?

Customer : I can do that. I’m not very technical, but I think I am ready to install now. What do I do first?

Customer Service Rep. : The first step is to open your HEART.

6. Why is the Customer Service Representative reluctant to install LOVE?

7. What is the first step to install LOVE?

Walt was a complex man. To the writers, producers and animators who worked with him, he was a

genius who had an extraordinary ability to add an extra stroke of Imagination to any story or idea. To

the millions of people who watched his TV show, he was a warm, kindly personality, bringing fun and

pleasure into their homes. To the bankers who financed us, I’m sure he seemed like a wild man, hell-

bent for bankruptcy. To me, he was my amazing kid brother, full of impractical dreams that he made

come true.

8. Walt was a genius. How?

9. Walt was a special personality to different men. How?

The mind is the rational, logical part of you that helps you to make unemotional choice, to store and

retrieve informationa and to order and calculate. It is the counterpart to the emotions. A good example

of the interaction between mind and emotions is exam nerves. Your mental capacity has helped you

retain what you have revised – you ‘know your stuff’ but when you enter the exam eoom and start

getting emotional by expecting difficulties and imagining failure, all of a sudden the carefully stored

information is no longer available.

10. What is our mind, according to the writer?​

Answer 1

Answer:

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