Question

Read the following scenarios and write down your response to the questions that follow.
4.11: Workplace Behavior Scenarios
Scenario A
Grace has been working at Alnor Hotel for 4 months as a receptionist. She greets guests and answers
any questions about the hotel. Grace lives a bit far from the office, so it takes her one hour to get to
work. Her supervisor noticed that over the last month Grace has been arriving half an hour late and is
often on the phone quarreling with her aunt. The supervisor has given Grace two warnings now.
One day, Grace arrives 20 minutes late due to traffic. When she arrives, she sees her supervisor helping
a customer. Once the customer departs, the supervisor informs Grace that she will no longer need Grace
to work for her. She needs someone who can be on time and responsive to customer needs.

What behaviours led Grace to losing her job? ​

Answer 1

Answer:

because she came office late and she quarral with her family members

Explanation:

i am not sure with this answer but I hope it will help you if it is mistake I am so sorry

Answer 2

Answer:

Grace's personal talking with her aunt led her to lose her job. she should keep in mind that in office where one has to impress his/her boss he/she shouldn't do any chance to their boss to remove him/her from office.

so, We can say that Grace's less attention towards her job led to her job

Explanation:

I am not verysure about this answer but I have tried to answer.

Hope it helps you....