Question

Read the following telephone conversation that took place between the salesman of an electrical appliances shop and an unsatisfied customer. The manager is away from the shop. The salesman leaves a message for him. Write the message using not more than 50 words. Customer: Hello! Is this Taj Electrical Appliances? Salesman: Yes, Madam. What can I do for you? Customer: I’ve got a problem with the hairdryer that I bought last week. Salesman: I’m sorry to hear that. What is the problem? Customer: Well, first of all, I ordered it two months ago but I received it only last week. Secondly, I find it useless. Salesman: Does it work? Customer: It doesn’t dry my hair. When I switch it on, it just goes ‘buzzzzz’ but it does not get hot at all. Salesman: Madam, I apologize. We’ll be happy to replace the dryer for you. Or we’ll give you a refund instead. Customer: Oh, great! I’d like a refund then.

Answer 1

Answer:

Hello dear manager ,

One of customers have reported a problem with a hair dryer,

They would like a Refund , Kindly do so

Salesman

Answer 2

$\tiny\begin{gathered}\begin{gathered}\begin{gathered}\begin{gathered}\begin{gathered}\boxed{\begin{array}{c} \sf MESSAGE &\sf \\ \sf 11,Jan,2021                                                                                    \\  \sf  Sir,                                                                                                \\ \sf \: An \: angry \: customer \: who \: bought \: a \: hair\:dryer \\ \sf \:\: last \: week \: rang \: up. \: Said \: she’d \: ordered \\ \sf \:\: it \: two \: months \: ago \: but \: received \: it \: only \\ \sf \:\: last \: week. \: Secondly, \: she \: found \: it \: useless \: as \: it \: \\\sf \: didn’t \: \: dry \: her \: hair \: and \: does \: not \: get \: hot \: at \: all. \\ \\ \sf \:She \: requested \: for \: a \: refund. \\ &\sf Ram \: Gopal                                                                                       \\ \: { \qquad \qquad \qquad}{}&\frac{\qquad \qquad \qquad \qquad}{\bf{}}&\frac{\qquad \qquad \qquad \qquad\qquad}{}\end{array}}\end{gathered}\end{gathered}\end{gathered} \end{gathered}\end{gathered}$