Read the interview and answer the questions :
Travel Agent: Good moming. Madam. Can I help you?
Customer : Good morning. I want a ticket for Mumbai on 7th February.
Travel Agent: What is the name, please?
Customer : Stephen Gcorge. What time does the planc leave?
Travel Agent : Just a moment, please. Yes, your plane leaves at 4 p.m.
Customer: Thank you.
28. What is the customer's demand?
29. Why does the customer thank the travel agent?
30. Where and when does the customer want to go?
31. How is the travel agent by nature ?
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Answer:
28.the customer wants s ticket.
29.the customer thanked the travel agent for the information.
30.the customer wants to go to Mumbai on 7th February.
31. the travel agent is kind by nature
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