English, asked by aditicsingh2005, 11 months ago

Recently,you bought a new smart phone but the phone developed a fault. Write a complaint letter to the company,in about 100-150 words.

Answers

Answered by virendrasisodiya
32

Explanation:

[Your address]

[Company address]

Dear Sir/ Madam,

Ref: [contract number]

On [date] I bought a [make and model number] mobile phone from you. I have discovered that the phone has the following problem [add details].

The [Consumer Rights Act / Sale of Goods Act 1979] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. 

As you are in breach of contract I am entitled to have the phone [repaired/replaced or refunded] and I would request that you confirm that you will do this within the next 14 days.

I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

I look forward to hearing from you

Yours faithfully,

Answered by siyamalachinnathambi
3

Razia Fatima  

123  

TT Nagar  

Bhopal  

Date : 0.1.05.2018  

To,  

The Manager  

KMR Mobile Phones

East End  

Mumbai  

Dear Sir/ Ma'am,

Subject : Complaint Regarding My New Phone

I am Razia Fathima and I had bought a Samsung Galaxy J3 from your store last month. Though it worked fine for a few weeks, it started to develop serious faults afterwards. My bill number is KMR23454 and the date of purchase is 29 March 2018.  

The major problem with the handset now is that it does not have any display. Even after switching on the phone, there is nothing but a black screen. Further the phone cannot be charged and no red light is shown after plugging in. Even when the phone did have display, we were unable to use it properly because the touch screen did not work properly.  

   

We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a replacement of free service for the same.

Thank You  

Yours Sincerely  

Razia

hope it helps to whom needs this now

Similar questions