recipe of phonerecipe of phone
Answers
Answer:
When cooking, one bad ingredient mixed with an otherwise excellent dish can leave you with a recipe for disaster. In a similar way, if your practice is falling behind on certain key phone-handling habits, patients are often left with a bad taste in their mouths.
Common ingredients that create a recipe for disaster with patients include difficulty getting someone on the phone, trouble setting an appointment, questions left unanswered, long wait times, and not receiving any follow-up from the office. Here are a few substitutions to swap bad ingredients for great ones and develop more tasteful phone habits.
Explanation:
Developing a recipe for excellent patient experience is crucial for practices that want to prosper in a competitive market. When done well, connecting callers, comprehensively answering questions, and providing appointment options that are most convenient can completely alter a patient’s experience.
Paired with consistent follow-up processes and limited hold time, your practice will be set up to stand out in the industry.
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