Business Studies, asked by sagarnk398, 2 months ago

refers to use of polite tone.

Answers

Answered by khushic569

Answer:

Listen and be understanding. ...

Listen and be understanding. ... Avoid negative words - instead use positive words in a negative form. ...

Listen and be understanding. ... Avoid negative words - instead use positive words in a negative form. ... Say the magic word: Sorry. ...

Listen and be understanding. ... Avoid negative words - instead use positive words in a negative form. ... Say the magic word: Sorry. ... Use little words to soften your statements. ...

Listen and be understanding. ... Avoid negative words - instead use positive words in a negative form. ... Say the magic word: Sorry. ... Use little words to soften your statements. ... Avoid 'finger pointing' statements with the word 'you'

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