Question

Reh Cables, a small cable manufacturing company, was facing a lot of problem in their 5
manufacturing process. It had different functional departments headed by the functional
managers. Each department had a goal to achieve. At times, the workers in the production
department would get the instructions from the marketing manager as well. This caused a little
confusion in the minds of the workers. To discuss the problems, the supervisor directly
approached the Managing Director who then called for an interdepartmental meeting with the
production manager, marketing manager, supervisors and the representatives of the workers
from both the departments.
By quoting the relevant lines, identify the principles of management followed and violated in
the above case. (Fayol's Principles of Management).​

Answer 1

Explanation:

division of work is followed

unity of command is violated

Answer 2

Fayol's principles of management are a set of guidelines for managing a business effectively. In the given case, the following principles of management seem to be followed:

• Unity of direction: The Managing Director called for an interdepartmental meeting with representatives from different departments to discuss the problems faced by the company.
• This demonstrates unity of direction, as all departments are working towards a common goal of resolving the issues faced by the company.

• Unity of command: The supervisor directly approached the Managing Director to discuss the problems faced by the company. This demonstrates unity of command, as the supervisor is responsible for communicating with the Managing Director and not the other functional managers.

• Subordination of individual interests to the general interest: The representatives of the workers from both the production and marketing departments attended the interdepartmental meeting. This demonstrates that the individual interests of the workers are subordinated to the general interest of the company.

The following principle of management seems to be violated in the given case:

• Scalar chain: The workers in the production department received instructions from the marketing manager as well, which caused confusion.
• This violates the principle of scalar chain, which states that communication should follow a clear hierarchy within an organization. In this case, the marketing manager should have communicated with the production manager, who would then communicate the instructions to the workers.

To learn more about management from the given link.

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