Question

Reinforcement is the what in the relationship

Answer 1

reinforcement are two important (and related) skills for any leader. A good working relationship with your direct reports not only creates a more positive work environment, it also makes the consequences you use more effective. Think about how much more meaningful the praise is when it comes from someone with whom you have a good relationship as opposed to when it comes from someone you don’t like. Building strong relationships at work will make it easier to discover the things that are most reinforcing to your employees. These reasons alone make investing in relationship building an important part of leading others. However, leaders often confuse relationship-building statements with delivering positive reinforcement; thinking that all positive statements or actions are positive reinforcers. To bring out the best in others and increase discretionary effort, it is important for leaders to build skills in both relationship development and positive reinforcement.

Answer 2

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Positive reinforcement is a consequence that increases the likelihood that the behavior will occur again in the future. Positive reinforcement improves performance and creates discretionary effort. When people think of positive reinforcement, they often think of tangible items such as gift cards, ball caps, and money.

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