Question

Reply to a Letter of Complaint
Suppose sometime you received a letter of complaint and you want to reply to it. It is most
important to try to look after such complaints as they may cost you your/ organization's
reputation. How will you do so? How can you provide better customer services? It is
important for you
to
Clearly address the problem and the trouble costs to the customer​

Answer 1

Answer:

please mark as brainliest answer.

Explanation:

How to Respond to a Customer Complaint

Respond specifically to the issues brought up by the customer.

Provide a specific apology that acknowledges any mistakes on your end.

State exactly what you intend to do (or have already done) to make it right.

Propose how you will improve the customer's experience in the future.