Question

Research has shown that human mind can process words at the rate of about 500
per minute, whereas a speaker speaks at the rate of about 150 words a minute.
The difference between the two at 350 is quite large. So, a speaker must make
every effort to retain the attention of the audience and the listener should also be
careful not to let his mind wander. Good communication calls for good listening
skills. A good speaker must necessarily be a good listener.
Listening starts with hearing but goes beyond. Hearing in other words is
necessary, but is not a sufficient condition for listening. Listening involves
hearing with attention. Listening is a process that calls for concentration. While
listening one should also be observant. In other words, listening has to do with the
ears, as well as with the eyes and the mind. Listening is to be understood as the
total process that involves hearing with attention, being observant and making
interpretations. Good communication is essentially an interactive process. It calls
for participation and involvement. It is quite often a dialogue rather than a
monologue. It is necessary to make it abundantly clear that one is interested in
knowing what the other person has to say. Good listening is an art that can be
cultivated. It relates to skills that can be developed. A good listener knows the art
of getting much more than what the speaker is trying to convey. He knows how to
prompt, persuade but not to cut off or interrupt what the other person has to say.
At times the speaker may or may not be coherent, articulate and well-organised in
his thoughts and expressions. He may have it in his mind and yet he may fail to
marshal the right words while communicating his thoughts. Nevertheless a good
listener puts him at ease, helps him articulate and facilitates him to get across the
message that he wants to convey

.
On the basis of your understanding of the passage, answer any five questions:

1. “should also be careful not to let his mind wander” in other words the speaker
should make his words
a. shorter
b. longer
c. interesting
d. slow paced

2. The difference between spoken words and words heard is huge because
a. people take more time to hear words than speak
b. human brain processes about 500 words/ minutes for listening.
c. the speaker speaks 150 words/ minute.
d. Both b) and c)

3. Good communication requires
a. skills
b. good listening
c. articulation
d. 150 words per minute


4. The difference between listening and hearing is that for listening
a. you need your 6th sense
b. you need to hear, observe and understand
c. you don’t need to see the speaker
d. you need only your mind

5. A speaker can face problem if –
a. he/she is not coherent in his/ her expression
b. he/she is not well organized in his/ her expression
c. he/she is not articulate in his/ her expression
d. All of these

6. Good communication is essentially an interactive process because
a. it needs more than two people
b. it calls for participation and involvement
c. it needs the listener to be a good speaker
d. the meaning of conversation keeps changing.

Answer 1

Answer:

1-A

2-D

3-B

4-B

5-D

6-B

hope it helps you