Research has shown that the human mind can process words at the rate of about 500
per minute, whereas a speaker spenks at the rate of about 150 worda a minute. The
difference between the two at 350 is quite Intge.
So a speaker must make every effort to retain the attention of the audience and the
listener should also be careful not to le: his mind wander. Good communication calls for
good listening skills. A good speaker must necessarily be a good listener.
Listening starts with hearing but goes beyond. Heaning, in other words is necessary
but is not a sufficieat condition for listening Listening involves hearing with attention.
Listening is a process that calls for concentration. While listening, one should also be
observant. In other words, listening has to do with the car, as well as with the eyes and
the mind. Listening is to be understood as the total process that involves hearing with
attention, being observant and making interpretations. Good communication is
essentially an interactive process. Tt calls for participation and involvement. It is quite
often a dialogue rather than a monologue. It is necessary to be interested and also show
or make it abundantiy clear that one is interested in knowing what the other person
Good listening is an art that can be cultivated. It relates to skills that can be developed.
A good listener knows the art of getting much more than what the speaker is trying to
convey. He knows how to prompi, persuade but not to cut off or interrupt what the other
person has to say. At times the speaker may or may not be coherent, articulate and well
organised in his thoughts and expressions. He may have it in his mind and yet he may
fail to marshat the right words while communicating his thought. Nevertheless a good
Listener puts him at ease, helps him articulate and facilitates him to get across the
message that he wants to convey. For listening to be effective, it is also necessary that
barriers to listening are removed. Such barriers can be both physical and psychological.
Physical barriers generally relate to hindrances to proper hearing whereas psychological
bers are more fundamental and relate to the interpretation and evaluation of the
speaker and the messages
On the basis of your reading of the above passage, make notes in points only, tsing
cõbreviations wherever necessary. Supply a suitable title.
(b) write a summary of the above passage in about
100 words.
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Answer:
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