Question

Return goods to thomas and co

Answer 1

Answer:

We hope you are completely satisfied with the products in your order. However, should you wish to return one or more of the items purchased from the THOMAS SABO Online Store, you may return them to us, in their original condition, within 30 calendar days from the date of receipt.

The day of receipt is intended as the day on which you or a third party designated by you took possession of the goods.

If you need to send items back to us, please make sure to follow the following instructions:

• Please return the items fully in their original packaging to us; the purpose for this is to protect the goods from damage during transport on return.
• The delivered goods may only be used for the purpose of examination – comparable to a fitting in a shop. We are entitled to demand compensation if there is any deterioration of the goods as a result of further use
• The direct shipping costs for returning the goods are borne by you.
• Always make sure that the package you send can be tracked.
• Please hold onto the shipping document for future reference.
• You may use the enclosed address label to return an order.
• Complete the enclosed delivery/return slip, making sure to include your reason for return and to enclose the receipt of the return.

hope this will help you.