Review these four KPIs. Which do you think fit the criteria of being specific, measurable, attainable, relevant and time-bound?
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1. A score of 85% or more in the annual survey for the question 'Would you recommend this gym to a friend?'
2. Ensure 90% of new gym members book an induction session within the first two weeks of joining
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ANSWER :A score 35% of the following
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