Rohit Khurana accepted a promotion as manager with mixed feelings. His former job as an officer at Delhi Development Authority involved regular contact with the general public and processing their complaints. With his job role, he built a good picture of DDA in the minds of the public. His new job as manager is a desk job, working with files relating to the applicants registered for various housing projects. Rohit missed the routine of his old job. He had a private office now, but he felt he wasn't a good fit. When he submitted his first report on the housing project to the Director, it was OK but the Director suggested some changes that meant Rohit had really got off the track. The Director said don't worry, “We all have to learn a new job”. The more Rohit considered it, the more he want to revert to his old role. But he hesitated for fear that he would be disqualified for future promotions.
Q. Could this situation be avoided altogether?
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The objective is not to sidestep moods of uncertainty but to control them. At the core is a disempowering self-image. Rohit's uncertainty originates from his perception of his new role versus his previous contributions to the company. The management should implement the following strategies to ensure that employees no longer feel demotivated after a promotion; Think positively, implement professionalism, create bridges, and understand team dynamics.
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