Rohit Malhotra, a fresh M.B.A. from Amity Business School received an interview call
from Ernst and Young for the position of an intern. He has to appear for the interview on
the 5th of June at 10 am. at the company‟s Gurgaon office. Rohit is excited about the
opportunity and begins preparing for the interview.
The day of the interview arrives. Rohit, who resides in NOIDA starts from home at 8.30
a.m. However, he gets caught in a traffic jam and gets late for the interview. He arrives
at the office at 10.20 a.m.
This unfactored delay makes him anxious and nervous. After apologizing to the
receptionist and informing her of the reason for being late, Rohit waits for his turn for the
interview. An hour later he gets called in for the interview. It has been one of the longest
hours of Rohit‟s life. On entering the interview room, he finds himself facing a group of
five interviewers.
Rohit- Good morning Sir.
Mr. A- Please be seated. Why did you get late Mr. Rohit?
Rohit (clenching his hands)-I am sorry Sir. I got caught in an unprecedented traffic jam.
Mr. B- of course, traffic snarls are an everyday occurrence in the NCR. Anyway, tell us
about
yourself.
Rohit(shifting in his seat)- What would you like to know about me Sir?
Mr. B- Anything you think is important.
Rohit- I am a Delhi boy, born and brought up here. I did my schooling from ABS Public
School and graduation and post graduation from Amity Business School. I am an
extrovert who gets along well with other people. I am also a focused and hardworking
person who is result oriented.
Mr. C- What accomplishments are you proud of?
Rohit (hesitation and pause)-I have always been a good debater and have won many
trophies at school and college level. I was appreciated and given a commendation
certificate for my project work with company „X‟.
Mr. D- Tell me about a difficult experience in your life and how did you deal with it ?
Rohit-Well Sir, I haven‟t faced many difficult situations so far. However, moving into a
hostel after school, did require many adjustments. I had to make new friends, cope with
bossy seniors, do all my basic work myself and stop being fussy about food. I learnt
many life skills and became independent and responsible.
Mr.A- Innovation is the key to success. Can you think of five ways you can use that
Styrofoam cup in front of you besides holding liquids?
Rohit (fidgets with his folder, takes time)-Sir , it can be used to hold office clips, carry
sticky solid food items, perhaps trap a cockroach …and…umm…I can‟t think of
anything else yet.
Mr. E- Can you tell us a joke?
Rohit(completely confused- cannot think of a joke he can relate to an interview panel)-
Sir, I cannot recall a joke I can share with you.
Mr. C- Thank you Rohit. We will get back to you.
Rohit- Thank you Sir.
Rohit exits the room and wonders what would be the outcome of the interview.
QUESTIONS:
1. Do you think Rohit will be selected by the interviewers? Why / why not?
2. Which non verbal cues revealed Rohit‟s state of mind to the interviewers? What
conclusion did they come to?
3. Mr. B asks Rohit „tell us something about yourself‟. What did he want to know about
Rohit?
4. Rohit says, - „I am a Delhi boy, born and brought up here. I did my schooling from ABS
Public School and graduation and post graduation from Amity Business School‟. Which
principle of good communication has he failed to apply here?
5. While talking about his accomplishments, where did Rohit go wrong? Which
characteristic of effective communication is missing in his answer?
6. What barriers do you think were present in the interview?
Pls reply it urgent
Answers
Answer:
The barriers of hardship ness and well ship ness
Explanation:
Answer:
(1)
Explanation:
Rohit is unlikely to be selected for the internship he has revealed his anxiety and nervousnee is speaking about himself he has not understood the interviewers focus included unnecessary information ha has been unable to promote himself by highlighting his strength he should have focused on his winning argument in debate his information about his project work is incomplete Rohit also fails to exhibit the ability to think on his feit could not relate a joke or come up with effective innovations
(2)
clenching of hands shifting in seat fidgeting with folder hesitating pausing revel his nervousness and anxiety
(3)
he wishes to know about his strength hobbies and character traits
(4)
he has added irrelevant details the interviewer know about his qualifications from his resume Rohit should have been concise and focused
(5)
Rohit failed to give complete information about his strength in debating and details of the project he worked on he should have mentioned the reason for the commendation certificate
(6)
emotions created communication barriers for Rohit