RPA will be able to handle operations such as
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1- Quote-to-cash
2- Procure-to-pay
3- Customer onboarding
Other activities common to many business functions
4- Data migration and entry
5- Extracting data from PDFs, scanned documents and other formats
6- Periodic report preparation and dissemination
7- Generating mass emails
Activities in commercial functions
Sales
8- Creating and delivering invoices
9- Updating CRM
Customer Service
10- Loading a detailed customer profile
11- Getting detailed billing data.
12- Updating user preferences and other user information
13- Resolving simple but common customer issues.
14- Automating multi-step complex tasks that require little decision making
etc..
2- Procure-to-pay
3- Customer onboarding
Other activities common to many business functions
4- Data migration and entry
5- Extracting data from PDFs, scanned documents and other formats
6- Periodic report preparation and dissemination
7- Generating mass emails
Activities in commercial functions
Sales
8- Creating and delivering invoices
9- Updating CRM
Customer Service
10- Loading a detailed customer profile
11- Getting detailed billing data.
12- Updating user preferences and other user information
13- Resolving simple but common customer issues.
14- Automating multi-step complex tasks that require little decision making
etc..
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0
RPA is capable of handling data classification and data extractions by a variety of techniques such as visual analysis, text analysis and in some cases language processing for unstructured letters and documents.
In addition to data classification, RPA is also used in claim assessing activities such as data entry, verification, data preparation and payment validation for an insurance company. RPA speeds up the claim process.
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