Running on Empty. Four months ago, you purchased a pair of Evion running shoes from Flying Feet in the Safa Gold Mall. This brand of shoes is new on the market, but they seem remarkably similar to the Nike shoes that you typically use, and since the Evions were on a special promotional sale, you thought you would try them out.
You run five miles every other day and normally your running shoes last almost a year. This pair, however, has worn out very quickly; the shoes have lost most of their traction and the soles are becoming unglued. You feel that, in the course of daily wear, these shoes should last at least six to eight months, and you want to inform the company that you do not think their product is comparable with other shoes on the market.
Your mission is to compose a letter to the Customer Service Department, Evion Inc., 2941 Kulsoom Plaza, Blue Area, Islamabad. Explain your situation and let the company know that perhaps they should implement a more rigorous program of quality testing, in order to produce a more durable shoe. Suggest some ways in which they could improve their product.
Answers
evion
inc .,2941 kusloom plazam,blue area, islamabad
12/25/2021
to
customer service
good morning to the customer service department i am jaichand your new customer , four months i purchased you new brand shoes evion but thier pattern was just similiar to nike shoes , but i went on through my mind to buy your shoes . i hardly run everday till 5 miles completed but they are now worn out by this date, the soles are becoming unglued. i feel that, in the course of daily wear, these shoes should last at least six to eight months. they are not good wearing shoes and i don,t think you should mind to return me my penny . I hope that i would get immediate response . thanks
your sincerely
newly customer.
The answer to the given question is written below.
The Customer Service Department
Evion Inc.
2941 Kulsoom Plaza
Blue Area, Islamabad
DD-MM-YYYY
<Your Address>
Sub: Remarks regarding Improvement of quality of the products.
Dear Sir/Mam,
I'm writing this letter to to sadly inform you about the depleting quality of your product. I purchased a pair of running shoes of your brand from Flying Fleet in the Safa Gold Mall. Your brand is new in the market and is remarkably similar to the Nike's varieties. I typically used them, but due to to your special promotional offer, I thought about giving it a shot. Now, the hard part comes in as, normally, my shoes last for almost a year but, these pair were worn out very quickly. They have lost most of their traction and the soles are already starting to part away.
These shoes should at least last six to eight months in the course of daily wear. This product is no match for the other products available in the market as it doesn't have longevity and durability. You should implement a rigorous program for quality testing to produce durable shoes. And also, refund me as I do not wish to continue with this product further.
Yours faithfully
<Your Name>