Rupesh, an MBA degree holder happened to stay for few weeks in a village of Bhagalpur, Bihar.
During his stay, Rupesh found that the people of the village are suffering the exploitation from local
merchants, who were practicing unscrupulous and exploitative trade practices. After looking at the
suffering of the people he decided to set up an organisation to protect and promote the interest of
consumers of the town.
Can he complaint a file against local merchants? If yes, to whom can he approach? State the redressal
machinery
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