Sachin Chauhan purchased a car for 24 lacs from an automobile company and found its engine defective. Despite many complaints, the defect was not rectified. He decided to go to consumer court for redressal of his complaint.
(a) Which agency can take up Sachin Chauhan's complaint? Explain its composition along with the redressal procedure.
(b) Is there any higher authority where the case can be reappealed, in case Sachin Chauhan is not satisfied with the orders of the agency he filed his case in?
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1. State commision.
it should send for testing and a notice is given to manufacturing company
2 Yes, it should be go to national commision
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