Question

SALES CLOSURE
Question No. 6
Note: This question is mandatory for you to attempt.
Mathew wants to buy a car. He goes to a car showroom and starts browsing through the various models that are on display. He tells the salesperson that he is
looking for a car which can comfortably seat his family of 6 members including a child, under the budget
of Rs. 10 lakhs. The salesperson shows him a newly
launched family car with multiple features, but which costs around Rs. 14 lakhs. He explains the benefits of the car, such as better mileage, pickup, Engine
warranty, free service for 5 years etc. The customer is impressed and decides to buy the car. What did salesperson do?
O product presentation
Up-sell
referral
deyross-sel​

Answer 1

Answer:

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Explanation:

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