Question

**SAMPLE QUESTION**
As a warm-up, here is a question that will not affect your score. The timer shows the time remaining for each questi
proceed, click Continue.
A customer sends you this message:
"I need to log into my account, but it is registered with an old email address that I no longer use. Can you he
Based on the procedural guidelines provided, what should you send the customer?
Procedural Guidelines
1. Does the customer want to change their email address OR access their account?
Change their email address, move to Question 2.
Access their account, move to Question 3.
2. Can the customer access the email address associated with their account?
Yes, send "Change email address" message.
No, send "Old or typo email address" message.
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Answer 1

The process by which green plants and some other organisms use sunlight to syrhesize nutrients from carbon dioxide and water. Photosynthesis in plants generally involves the green pigment chlorophyll and generates oxygen as a by-product