Question

Scenarios where communication breakdown occurred​

Answer 1

Answer:

Here are some common examples of how a communication breakdown in the workplace can occur to make it clearer: A member of staff making a mistake due to miscommunication or not enough information given in training. Two members of staff doing the same task and not realising. A colleague not treating a client correctly.

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Answer 2

Scenarios, where the communication breakdown occurred,​ are-

1. A lack of proper and effective communication can lead to various misunderstandings and confusing situations.

2. When messages are a failure to convey the issue through it, it is called a communication breakdown.

3. When there is excessive noise in the communication channel, the message to be conveyed gets delayed or is delivered in an un-appropriate form with half of the information being undelivered which may lead to future conflicts.

4. Scenarios, where the communication breakdown occurred, are-

a. Problems in the management system due to a faulty office circular where the deadline was mentioned wrong.

b. Wrong design of a product because the message was not effectively delivered.

c. Interpreting different timings of the same meeting due to communication breakdown.