Question

Secondary SchoolEnglish10+5 ptsOur family recently bought a solar water purifier but it is not working properly. Three times you have called the customer care helpline requesting for a visit by a service engineer to look into the matter but you have got no response. On behalf of your mother, write a letter to the Customer Care Manager of Helios Aqua Purifiers, 2, Industrial Area B, Ludhiana complaining against the company's failure to send an engineer to repair the faulty water purifier

Answer 1

sender's address,

pls add ur address

29 july 2018

Helios Aqua Purifiers,

Customer Care Manager,

2, Industrial Area B,

Ludhiana

respected sir / madam,

subject: company's failure to send an engineer to repair the faulty water purifier.

i being (ur name) residing at the above address has been delivered with a faulty water purifier of helios aqua purifier. we've called the customer care for almost 3-4 times. but, we are not been answered satisfyingly and neither sent with an engineer to repair our faulty water purifier. please do the needful co-operatingly... hoping the best help from your side......

your's sincerely,

(your sign)

(your name)