Question

Sehaj bought Teak wood furniture for his drawing room from "Akshay Decors" of Kirti Nagar, Delhi for Rs 4 Lakhs. At the time of purchase the firm assured Sehaj about the best quality of the said furniture and gave 2 years warranty stating that if anything goes wrong, the firm shall replace it with a new one or refund the purchase amount. But the dining table and chairs started developing cracks at various places and the polish become very dull within 30 days of purchase. Sehaj reported the matters to the firm and requested a number of times to replace the furniture. The firm neither paid attention to these requests nor replaced the furniture. a) Identify the consumer rights which have been violated by the furniture manufacturer. b) Where can Sehaj lodge complaint for this? c) Mention the values which have been violated by the firm.

Answer 1

Calcutta

During the British Raj, until 1911, Calcutta was the capital of India. By the latter half of the 19th century, Shimla had become the summer capital. King George V proclaimed the transfer of the capital from Calcutta to Delhi at the climax of the 1911 Imperial Durbar on 12 December 1911.