Service request time is a KPI for response time.
(a) TRUE
(b) FALSE
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Answer:
True
Explanation:
the statement is true
Answered by
0
True. Service request time is a KPI for response time.
Explanation:
- KPI is a key performance indicator. In any software system, KPIs are designed to make sure, the targets of the business are achieved from time to time in a seamless manner.
- It is one of the main evaluating parameters for an employee in an organization.
- Service request time is the total time taken by an organization to revert back to service queries raised by the customer.
To learn more:
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