Question

Several errors were reported by customers who submitted their films for processing at a drug store chain. The store manager discovered that the errors appeared to have occurred when a new employee operated the film-processing machine. The new employee claimed that the machine wasn't working properly. On further investigation, the manager learned that processing errors also occurred when experienced employees operated the machine. Also, when the new employee worked one day at another store, the same film-processing errors did not occur. Which kind of attribution should the manager make for the new employee's behaviour?

a. a personal attribution
b. a contingent attribution

c. a situational attribution

d. a fundamental attribution 

e. a dispositional attribution​

Answer 1

Answer:

a dispositional attribution

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