Shantanu is the general manager of Hindustan soaps and chemicals limited. The company found that over the past few years, the sales of its products were declining. He assigned the job to the marketing manager to find out the reasons. He consulted the matter with area sales managers and sales executives. They came to the conclusion that the customers are becoming health conscious and prefer products made from natural extracts. It was also found that its competitors are manufacturing and selling the products made from natural herbs. The company decided to change the technology accordingly and appointed new distributors. a) by quoting the lines, identify the objective the company has focused to achieve. b) identify and explain the feature of the management highlighted in the above paragraph. C) At which level Mr Shantanu is working? State more designations at such level.
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