sharman Ahuja, CEO of Innotek Systems has to communicate to his team that their casual leaves are going to be cancelled and all leaves will be considered as LWP (Leave without pay). Amidst the pandemic and the tough economic climate, the HR has had to take this tough decision. Sharman will be the bearer of this news and has chosen to write an email to all Innotek employees. The direct and indirect approaches can be used to convey written negative messages effectively. Describe how Sharman will go about deciding whether to use the direct or the indirect approach in this situation
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Sharman must consider direct communication.
- This method fosters easy communication, helps the person to inform exactly what they want and also effective feedback.
- Sharman must consider a direct approach as -
- The topic in discussion is a part of employee welfare. Thus, communicating it directly is more efficient so as to avoid conflict.
- In the workplace, it is frequently employed to provide clarity about who has the power to issue instructions and what those commands are.
- When there is no place for debate or compromise, such mode of communication may be employed.
- Since direct communication carries transparency, if anyone has a question/ doubt they can raise it.
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