Shiv Nadar, chairman and CEO of HCL attributes the success of the group to its management
team and their entrepreneurial spirit which together have enabled it to handle rapid changes in
the environment and technologies. At HCL management believes that happy, satisfied and self
motivated employees help in reducing costs and increase productivity. It also has a strong sense
of social responsibility and has set up educational institutions in the field of management,
engineering, computers etc.
Identify and explain the significance of understanding management by quoting relevant lines
from the case study.
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