Short article on Emotional managemet and developing emotional skills.
Answers
We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic.
We probably also know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance.
People like this have a high degree of emotional intelligence. They know themselves very well, and they're also able to sense the emotional needs of others.
Would you like to be more like this?
As more and more people accept that emotional intelligence is just as important to professional success as technical ability, organizations are increasingly using it when they hire and promote.
For example, one large cosmetics company recently revised their hiring process for salespeople to choose candidates based on their emotional intelligence. The result? People hired with the new system have sold, on average, $91,000 more than salespeople selected under the old system. There has also been significantly lower staff turnover among the group chosen for their emotional intelligence.
So, what exactly is emotional intelligence, and what can you do to improve yours?
Answer:
EMOTIONAL MANAGEMENT
Emotion management is the ability to be aware of and constructively handle both positive and challenging emotions. Through out-of-school programs, youth learn how to process and manage the emotions they develop during group activities and projects, and those they experience through other events in their lives. These can include the loss of a friend or family member or troubles at home.
Emotion management also helps youth manage the situations that trigger emotions, and attune to the valuable information and motivation emotions can provide when they are understood. By helping youth learn the skills to manage their emotions, youth learn to process a range of feelings, while also learning self-advocacy skills that will help them in school, work, and life.
Explanation:
DEVOLOPING EMOTIONAL SKILLS
the answer is in picture
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