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We are not responsible for any lost or stolen mail, No returns or refunds on Customized items. However all of our Tumblers come with a lifetime guarantee. Shipping is delayed due to Covid-19. Usual turn around time for boutique items are 3- 6 weeks. Boutique orders will not be refunded until 9-10 weeks has passed due to delayed shipments from covid. All custom items can take from a day up to 4 weeks depending on item. Tumblers turn around is 2-4 weeks. After item is complete/received ...
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