short note on listening
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Listening
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Listening is the ability to comprehend verbally communicated information and providing appropriate feedback. It can be described also as the ability to pay attention to sound.
Though it seems a simple natural activity, it is a skill that has not been mastered by many. Everyone, except deaf people, hears but it is listening that makes the difference. Hearing is the effect of vibrations in the eardrums caused by sound waves, but listening goes beyond this process.
Hearing is natural and reflexive whereas listening is a deliberate effort to comprehend sound that is heard. The stages in the listening process are: receiving (hearing), understanding, evaluating, remembering, and responding.
As we will see later, this skill is worth mastering for maximum benefits in your career.
Importance of Listening
Whether at school, work, church or a public hearing etc., listening is of a universal importance.
Whiles students need to understand the teacher’s instructions to excel in exam, employees need to comprehend working instructions in order to function effectively.
Listening is equally as important to a boss or employer as it is to an employee, a student or a teacher.
This is because verbal communicationsare used everywhere and more frequently than written ones, and it completes the chain of verbal communication.
Unlike written communication, verbal communication has no documentation for referencing; another reason why listening is of great essence.