Single Choice You have been working in a large business consultancy for six months and during that time have been you are working on currently has been particularly trying as the customer keeps changing their mind Upta fielding the changes and dealing with the client. Your colleague is now on holiday for a week and a one of the regular update meetings is about to end, the client informs you that he now wants the peot other departments can become involved. You know that this will increase the war lead of the project team has been agreed already. As far as you are aware the client is unable to raise any further money to the O Explain that they must be prepared to pay a lot more for the work they are requestings O Say that you are sure this can be done and ask that the cllent shares more details are O Suggest that the client sends you an email with the extra requirements so that you O Explain to the client that your colleague is away and you can't really make a
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How often has this scenario played out in your job shop: you invest a considerable amount of time and effort into a project based on a customer’s direction only to have him change his mind after the fact. You find yourself back at square one—and usually pretty frustrated.
That’s the reality of working with and for people: change is inevitable. Instead of getting frustrated, focus your energy on understanding why change happens and how you can positively adapt to it.
Why Do People Make Project Changes?
When you’re working on a project that is eventually re-thought, it may feel as though the decision to change is arbitrary. However, there’s usually an underlying reason:
Missed requirement(s). Stakeholders may be so familiar with the product they have or are requesting that, at the outset of the project, they inadvertently overlooked a feature.
Defect. A bug may evidence itself, and its fix needs to be looped into the project requirements.
Misunderstanding of need. It’s not uncommon to present stakeholders with your work in progress only to have them realize what they asked for and what they actually need are two different things.
Politics. Office politics play a role in decision making. When power shifts between stakeholders or in the larger organization, so do project priorities, and changes in requirements often ensue.
Marketplace adjustment. A project may be reworked if a competitor becomes first to market with a similar product that offers more features and benefits than that of your stakeholder.