Question

Some service products cannot be created or delivered without the customer’s presence. This property of a service is known as:​

Answer 1

Answer:

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Everything you need to know about features of services. Services are unique and four major characteristics separate them from goods, namely intangibility, variability, inseparability, and perishability.

The services literature highlights differences in the nature of services versus products which are believed to create special challenges for service marketers and for consumers buying services.

To help understand these differences a number of characteristics that describe the unique nature of services have been proposed.

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Answer 2

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