someone send me 5 kg wallnut through DTDC courier and i have recieved 3 kg wallnut and i have to complaint againt DTDC courier ... plz tell me how can i complain through Consumer Right forum...????
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Here is my experience:
I was expecting a delivery today on 14th May 2019. The delivery person contacts me and told me to collect it at a place 4km from my residence (which is the delivery address). I told him I can't make the trip, and that he is bound to deliver the shipment at the registered delivery address. He told me then to wait for 1 more day, to which I objected (after all I paid a premium price for it to be delivered today itself, and it contained some important documents, which I wanted immediately). He then hung up the phone angrily shouting at me, to collect the shipment from the Guindy office. I contacted the Guindy office and told them about the incident. The delivery guy again called me and asked me to meet him at a place, which is 1km from the registered delivery address. He was so adamant that he would not deliver at the right address (which was only 1km from the place where asked me to meet him). I agreed and went to meet him there, where I waited for more than 15 minutes. Finally when he came, I asked him, why did he object to delivering at the delivery address. He told me that, he can't go there for only one person. I told him I will be registering a complaint against him, he replied to me in utter contempt that he does not care and asked me to register as much as complaints as I want.
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